Playlist lost on application close

Support questions for Neutron Player only.
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BC PapaBear
Posts: 5
Joined: Sat Feb 29, 2020 7:00 am

Playlist lost on application close

Post by BC PapaBear » Wed Jun 17, 2020 11:13 pm

Two problems.
1. Added items to playlist. Close app and re-open. Newly added Items are not saved.
2. The icon for adjusting the playlist order is missing. Cant change play order.

Just updated the app on my iPad2 mini os 9.3.5. But no change.
Although i am seeing similar issues on my ipad pro.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Playlist lost on application close

Post by blaubär » Thu Jun 18, 2020 4:03 am

  • Did it ever work ? If yes, what changed in the meantime ?
  • Could you provide some screenshots ?
  • What icon - the one described in Playlists ?
  • If need be try a complete uninstall/reinstall

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Playlist lost on application close

Post by blaubär » Fri Jun 26, 2020 9:09 pm

any success ?

BC PapaBear
Posts: 5
Joined: Sat Feb 29, 2020 7:00 am

Re: Playlist lost on application close

Post by BC PapaBear » Sat Jul 11, 2020 11:49 pm

blaubär wrote:
Fri Jun 26, 2020 9:09 pm
any success ?
Hi Blaubar,
Thank you for the help. Sorry for the delay in replying. I was expecting a notification in my email that there was response. Guess the forum app doesn't work that way.
I have been using the app for several years. no problems. Seems to be recent. It also seem ok in recent release. However, have noticed another issue (which appears may be a bug). In the playlists, there "used to be" a sorter (up/down) arrows to the left of each track for manual adjustment (you could drag a track up or down in the list) of the track position in the play list. I can see them in an older playlist. However, in newly created playlists, the manual adjust arrows don't appear. There does not appear to be any way to adjust the track list. Have tried searching high & low through the menu's, but no cigar.
I am running on an iPad Pro with latest firmware OS update and Neuron updates. Even tried removing the Neutron app and re-installing, but no joy.
This is a major bug for me as I use Neutron for creating backing track playlists for each event when I perform.

BC PapaBear
Posts: 5
Joined: Sat Feb 29, 2020 7:00 am

Re: Playlist lost on application close

Post by BC PapaBear » Sat Jul 11, 2020 11:53 pm

BTW. Fixed my profile setting so I should get email on post updates. Seems the default was off.

BC PapaBear
Posts: 5
Joined: Sat Feb 29, 2020 7:00 am

Re: Playlist lost on application close

Post by BC PapaBear » Sun Jul 12, 2020 12:23 am

blaubär wrote:
Thu Jun 18, 2020 4:03 am
  • Did it ever work ? If yes, what changed in the meantime ?
  • Could you provide some screenshots ?
  • What icon - the one described in Playlists ?
  • If need be try a complete uninstall/reinstall
In reply to your email, yes it worked for several years no problems. I tried removing the Neutron app and re-installing. This may have fixed the issue. When creating a new playlist, it now shows the manual sort arrows as before.
Thank you! Seems like it is working correctly now.

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