I can't hear any sound when I turn on PCM to DSD

Support questions for Neutron Player only.
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DavidYaoming
Posts: 4
Joined: Fri Jun 05, 2020 2:46 pm

I can't hear any sound when I turn on PCM to DSD

Post by DavidYaoming » Sat Jun 06, 2020 9:51 pm

Hi Experts!
I would like to know if I can use the feature called PCM to DSD128 in neutron player? I bought and installed it on my Sony XZ Premium running android 9. When I turn it on, I can't hear any music but the player time is moving forward. I can play DSD256 natively on my Sony Music app. Thank you all.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: I can't hear any sound when I turn on PCM to DSD

Post by blaubär » Sun Jun 07, 2020 4:05 am

That's a common problem with DSD, doesn't work on all devices, see Not able to play Native DSD . I suggest you contact neutronmp@gmail.com to make sure.

Lavi Jaat 1232
Posts: 72
Joined: Fri Apr 10, 2020 11:14 am

Re: I can't hear any sound when I turn on PCM to DSD

Post by Lavi Jaat 1232 » Sun Jun 07, 2020 3:37 pm

DavidYaoming wrote:
Sat Jun 06, 2020 9:51 pm
Hi Experts!
I would like to know if I can use the feature called PCM to DSD128 in neutron player? I bought and installed it on my Sony XZ Premium running android 9. When I turn it on, I can't hear any music but the player time is moving forward. I can play DSD256 natively on my Sony Music app. Thank you all.
Please contact NeutronMP@gmail.com
I had the same issue on my Mi 9T. The developer will ask you to install some different versions of the app. And will collect the logs. If none of them works, he'll probably ask you to dump the Audioflinger while playing Native DSD in the player that you think plays DSD Natively.

DavidYaoming
Posts: 4
Joined: Fri Jun 05, 2020 2:46 pm

Re: I can't hear any sound when I turn on PCM to DSD

Post by DavidYaoming » Sun Jun 07, 2020 11:00 pm

oh OK sir, thanks for your help.

Lavi Jaat 1232
Posts: 72
Joined: Fri Apr 10, 2020 11:14 am

Re: I can't hear any sound when I turn on PCM to DSD

Post by Lavi Jaat 1232 » Mon Jun 08, 2020 4:26 am

DavidYaoming wrote:
Sun Jun 07, 2020 11:00 pm
oh OK sir, thanks for your help.
When the developer will give you the APKs, be sure to delete the NeutronMP folder before every installation.

DavidYaoming
Posts: 4
Joined: Fri Jun 05, 2020 2:46 pm

Re: I can't hear any sound when I turn on PCM to DSD

Post by DavidYaoming » Mon Jun 08, 2020 9:47 pm

Thanks sir, I will do that

DavidYaoming
Posts: 4
Joined: Fri Jun 05, 2020 2:46 pm

Re: I can't hear any sound when I turn on PCM to DSD

Post by DavidYaoming » Thu Jun 11, 2020 11:25 am

Developer helped me to find out that my device can't play native DSD according to audio flinger logs generated by adb command. Thats why I cant hear sound when DoP is turned on. Sony music app plays DSD file on PCM format. Anyway i'm satisfied with neutron's output. The best music player ever.

Lavi Jaat 1232
Posts: 72
Joined: Fri Apr 10, 2020 11:14 am

Re: I can't hear any sound when I turn on PCM to DSD

Post by Lavi Jaat 1232 » Sat Jun 13, 2020 3:48 pm

DavidYaoming wrote:
Thu Jun 11, 2020 11:25 am
Developer helped me to find out that my device can't play native DSD according to audio flinger logs generated by adb command. Thats why I cant hear sound when DoP is turned on. Sony music app plays DSD file on PCM format. Anyway i'm satisfied with neutron's output. The best music player ever.
Same here.

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