Can't find my music

Support questions for Neutron Player only.
Post Reply
doctorjazz
Posts: 6
Joined: Wed Aug 24, 2011 12:11 pm

Can't find my music

Post by doctorjazz » Sat Jun 06, 2020 2:26 pm

Hi. I'm using an LG V40 ThinQ. I've recently added Many albums to my sd card, some Hi-rez, others regular, mostly FLAC. Neutron doesn't see them. They work fine in another player on the phone. I try to scan/enter them, nothing. Can't figure out what I'm doing wrong.

blaubär
Posts: 3329
Joined: Tue Apr 02, 2019 6:48 am

Re: Can't find my music

Post by blaubär » Sat Jun 06, 2020 3:26 pm

Does Neutron see any of your music files ? If yes, then you've defined a source for the directory they are residing in. Add another source for the new albums, or move the new albums to the directory of the existing source, then do a complete scan of the source. If no, have you defined any source on a directory ? Are your sources marked for refresh ? Also see
New scan
refresh sources
Sources

doctorjazz
Posts: 6
Joined: Wed Aug 24, 2011 12:11 pm

Re: Can't find my music

Post by doctorjazz » Sat Jun 06, 2020 10:27 pm

I don't see any music. I have it all on the SD card, and did define it for scanning (I've done this in the past with no difficulty). I also have USB Audio player on the phone, no issue seeing the music there.
Thanks for answering.

blaubär
Posts: 3329
Joined: Tue Apr 02, 2019 6:48 am

Re: Can't find my music

Post by blaubär » Sun Jun 07, 2020 4:12 am

Then I suggest you try a complete new installation of Neutron : unmount the SD card, remove it from your device, uninstall Neutron completely, delete the Neutron directory, restart the device, reinsert the SD card, reinstall Neutron.

blaubär
Posts: 3329
Joined: Tue Apr 02, 2019 6:48 am

Re: Can't find my music

Post by blaubär » Sun Jun 07, 2020 6:22 am

... and of course make sure that the Neutron app has access to the memory / SD card ...

20200607_082406.jpg
20200607_082406.jpg (12.42 KiB) Viewed 3936 times

doctorjazz
Posts: 6
Joined: Wed Aug 24, 2011 12:11 pm

Re: Can't find my music

Post by doctorjazz » Sun Jun 07, 2020 1:31 pm

It says it has access. Oddly, when I connect to my car, or sees Neutron and the music on my card, and doesn't see USB-Audio Player, so I guess I needed to keep both.

Post Reply

Who is online

Users browsing this forum: No registered users and 51 guests