Same song appears 4 times after scan?

Support questions for Neutron Player only.
blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 12:37 pm

That sounds like a DLNA-Sever problem ... perhaps @agusev knows more about this ...
agusev wrote:
Mon Mar 30, 2020 5:11 pm
[...]
Actually I believe that it is something wrong on Airsonic/Subsonic DLNA implementation. I've also found some instability in other client's connection experience.
Today I've setup FreeNAS based miniDLNA server with the same content structure and it works just fine with Neutron as a client.
Now I'm able to listen hi-res flacs through home WiFi connection with Neutron!

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 12:46 pm

OK will that person see this thread? I know nothing about DLNA Servers. I have a QNAP NAS HS-210.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 1:16 pm

orlando wrote:
Tue Mar 31, 2020 12:46 pm
I know nothing about DLNA Servers. I have a QNAP NAS HS-210.
Well, you told us about your "UPNP/DLNA devices" :
orlando wrote:
Mon Mar 30, 2020 3:56 pm
I've deleted all sources and am trying to start again. Unfortunately it is no longer seeing my UPNP/DLNA devices. I was able to see my NAS before but now everything is missing?? Do you have to tick a setting to allow devices to see the app?

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 1:26 pm

blaubär wrote:
Tue Mar 31, 2020 1:16 pm
orlando wrote:
Tue Mar 31, 2020 12:46 pm
I know nothing about DLNA Servers. I have a QNAP NAS HS-210.
Well, you told us about your "UPNP/DLNA devices" :
orlando wrote:
Mon Mar 30, 2020 3:56 pm
I've deleted all sources and am trying to start again. Unfortunately it is no longer seeing my UPNP/DLNA devices. I was able to see my NAS before but now everything is missing?? Do you have to tick a setting to allow devices to see the app?

It's one thing knowing thier name quite another understanding what they do. :lol:

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 2:01 pm

Okay, I suggest you contact the QNAP support and ask them how to best configure the QNAP device.

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 2:21 pm

I've used it with other apps, like Media Monkey, VCl and one other I forget which. They have recognised the NAS and played songs I just didn't like the interface and clunkiness and so was attracted to some of the richer features of Neutron. So as far as I know the QNAP is just hosting the songs the same way as the other software accessed it. That's why I was suggesting it was potentially a tagging problem and not a UPNP/DNLA one.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 2:58 pm

Yes, perhaps the QNAP device doesn't get along well with multiple tags. You did a full rescan in Neutron ?

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 3:08 pm

Yes, more than once. I then deleted the folder and started again. That's when it went from 4 versions to 5. But it isn't the QNAP. As I said in the previous post it hasn't been a problem with other apps, just Neutron. I can even stream direct from the QNAP to my AV receiver without using a mobile app, but that really is a terrible interface and very clunky to use. The point is the QNAP delivers the file along with the song name and band etc without multiplying the number of songs, it shows the exact number. If it was the QNAP surely the other apps would have behaved the same way. Neutron thinks I have over 70k songs and seems to struggle with a database that large. Looks like I may have to continue my search for another app. Shame, I had high hopes for this one.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 5:20 pm

You could contact the developer at neutronmp@gmail.com

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 9:04 pm

Cheers.

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