Same song appears 4 times after scan?

Support questions for Neutron Player only.
orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Same song appears 4 times after scan?

Post by orlando » Mon Mar 30, 2020 1:22 pm

As topic. I have 4 examples of each song after initial scan?? How do I get rid of the other 3?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Mon Mar 30, 2020 2:36 pm

What does the file info for the 4 tracks tell you about their filename and folder ?

file-info.PNG
file-info.PNG (29.41 KiB) Viewed 2419 times
How many sources do you have ? Could it be that the same track is covered by mutiple sources ?

sources.PNG
sources.PNG (22.65 KiB) Viewed 2419 times

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Mon Mar 30, 2020 3:56 pm

I've deleted all sources and am trying to start again. Unfortunately it is no longer seeing my UPNP/DLNA devices. I was able to see my NAS before but now everything is missing?? Do you have to tick a setting to allow devices to see the app?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Mon Mar 30, 2020 4:05 pm

Afaik you'll have to add a source of type "UPnP/DLNA".

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blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Mon Mar 30, 2020 4:08 pm

And you'll have to enable Settings > User Interface > Optional Features > Network

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orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Mon Mar 30, 2020 4:37 pm

I found the problem was with my phone. It was on do not disturb. No idea why but it effectively blocked the Wi-Fi network so of course it wasn't connecting to the NAS. It is now scanning the folder that contains the music but I still can't see what it is doing and whether the music is being "added". Thanks for your help so far, very useful.

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Mon Mar 30, 2020 4:48 pm

It now appears to be scanning properly. By the way I did have all the optional features checked. I have a reasonably large collection circa 15,000 songs so expecting it to take quite a while to finish the scan.

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 5:48 am

Oh dear. I now have 5 versions of each song!

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Same song appears 4 times after scan?

Post by blaubär » Tue Mar 31, 2020 6:47 am

orlando wrote:
Tue Mar 31, 2020 5:48 am
Oh dear. I now have 5 versions of each song!
So you've exactly one source ?
Then take one of them and check file file information for the 5 versions - any difference as to directory and/or file name ?

file-info.PNG
file-info.PNG (29.41 KiB) Viewed 2407 times

orlando
Posts: 14
Joined: Mon Mar 30, 2020 1:19 pm

Re: Same song appears 4 times after scan?

Post by orlando » Tue Mar 31, 2020 11:58 am

They all come from the same network folder (called Music) but they do have slightly different path names e.g one is /Music/Genre/Protopunk another is /Music/Album/#1 Record\/Radio City. Another is /Music/Rating/0 Star. Another is /Music/Artist/Big Star. And finally the 5th one is /Music/Songs

Three of them took up to 3 minutes to open 2 were almost instantaneous. Looking at the file pathnames I wonder if this is a tagging issue. It looks like the file path has been viewed as 5 pieces of information relating to different songs instead of just one.

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