I purchased Neutron via Huawei AppGallery but get Trial Expired
I purchased Neutron via Huawei AppGallery but get Trial Expired
I bought Neutron Music Player from Huawei AppGallery from my Huawei pad m6 in 11/28/2019. About one mouth ago, the App tell me it is getting trail expired. I had reinstall App many times,but it isn't work.I do not know what kind of information you need to help activate my App.
Re: I purchased Neutron via Huawei AppGallery but get Trial Expired
Did it ever work ? In the meantime you haven't changed your email-adress or Huawei-ID ?jzzqbx wrote: ↑Tue Mar 17, 2020 5:15 amI bought Neutron Music Player from Huawei AppGallery from my Huawei pad m6 in 11/28/2019. About one mouth ago, the App tell me it is getting trail expired. I had reinstall App many times,but it isn't work.I do not know what kind of information you need to help activate my App.
Perhaps cache- and data-deletion or un-/reinstall of Huawei Appgallery helps ?
There is something in the FAQ about Huawei AppGallery for non-Huawei devices, perhaps that helps : Q: How to get Huawei AppGallery app store working on non-Huawei device?
If nothing helps contact neutronmp@gmail.com
Re: I purchased Neutron via Huawei AppGallery but get Trial Expired
I have not chang my Huawei-ID ,and un-/reinstall of Huawei Appgallery, it not work.
I have sent Email to neutronmp@gmail.com someday ago ,no answer for me.
I have sent Email to neutronmp@gmail.com someday ago ,no answer for me.
Re: I purchased Neutron via Huawei AppGallery but get Trial Expired
When you open Settings > Help > Account, what do you see ?
Re: I purchased Neutron via Huawei AppGallery but get Trial Expired
Neutron seems to rely on a working mail-account. Check this. You could try to manually add your account in Settings > Help > Account . I never did this, so I can't help with the details. See also here :
Of course you'll have to use the email-address that you used to buy the license !dmitrykos wrote: ↑Thu Jul 18, 2019 5:21 pmIf device lacks ability to add e-mail account (for example Gmail) to the OS then the other way is to add it manually to Neutron via: Settings -> Help -> Account -> [+].
If account is added Neutron tries to login to it and if succeeds this e-mail becomes valid for the license check, as if it was obtained from the OS as e-mail account.
The details are in FAQ:
Q: I purchased Neutron via PayPro but still getting Trial Expire, how to fix it?
http://neutronmp.com/faq
This check will work even with non-Android environment.
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