iPhone 11/iOS 13 issue

Support questions for Neutron Player only.
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Jettaman
Posts: 1
Joined: Mon Jan 06, 2020 8:36 pm

iPhone 11/iOS 13 issue

Post by Jettaman » Mon Jan 06, 2020 8:39 pm

I've been using VOX before I downloaded Neutron from the App Store. When I opened Neutron and searched my iPhone for the music files I played via VOX, they could not be found. The files are on my iPhone since I can still play them with VOX. Any ideas how to find the music files with Neutron?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: iPhone 11/iOS 13 issue

Post by blaubär » Mon Jan 06, 2020 8:49 pm

Jettaman wrote:
Mon Jan 06, 2020 8:39 pm
I've been using VOX before I downloaded Neutron from the App Store. When I opened Neutron and searched my iPhone for the music files I played via VOX, they could not be found. The files are on my iPhone since I can still play them with VOX. Any ideas how to find the music files with Neutron?
Have a look at the following two FAQs :
http://neutronmp.com/faq/19-q-can-i-cre ... usic-files
http://neutronmp.com/faq/20-q-can-i-reg ... usic-files
And at the following topic :
viewtopic.php?f=3&t=5587&p=13190&hilit= ... ory#p13190
You'll have to know the dirctory where the music is located, and the music has to be stored in a manner so that other apps besides VOX are able to access it. I don't know how VOX does this - what about the standard iphone music player, can it play this music ? If not, then perhaps VOX protects or encrypts its contents.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: iPhone 11/iOS 13 issue

Post by blaubär » Thu Feb 06, 2020 9:55 pm

So did you manage to find the files ?

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