App on iPhone X (256 Gb) crashed sometimes

Support questions for Neutron Player only.
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SystemII
Posts: 3
Joined: Fri Aug 02, 2019 10:24 pm

App on iPhone X (256 Gb) crashed sometimes

Post by SystemII » Sat Aug 03, 2019 7:33 am

When I'm playing audio sometimes the player quit en maybe crashed. Another day it play all the playlist that I selected. I really don't know when or why this happens.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: App on iPhone X (256 Gb) crashed sometimes

Post by blaubär » Sat Aug 03, 2019 10:28 am

Do you get an error message ?
Do you allow Neutron to run in the background, send messages etc ?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: App on iPhone X (256 Gb) crashed sometimes

Post by dmitrykos » Sun Aug 04, 2019 7:01 pm

SystemII, does it always happen in background or also if you keep Neutron's UI visible? If in background only then may be iOS is trying to close process to "save power", may be you have some power saving switched on?

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