TRIAL EXPIRED! [i've paid for app]

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spacedrone808
Posts: 19
Joined: Sun Jun 16, 2019 1:09 pm

TRIAL EXPIRED! [i've paid for app]

Post by spacedrone808 » Thu Jun 27, 2019 3:44 pm

I am legal owner of Neutron. I've purchase it directly from developer.
Today nag screen popped out right at my face.
Screenshot_20190627-174514_Neutron.png
Screenshot_20190627-174514_Neutron.png (115.96 KiB) Viewed 1216 times
I don't have any crappy marketplace like google.
Tried to reboot device, cleared cache and data. No use.

What the heck is this? How do i resolve it?

Player have internet access. But frankly speaking it shouldn't, coz i am blocking apps that don't need web with iptables.
But no matter that fact it stopped working. I am in shock, to say the least.

ps FYI: I quit Poweramp after i've experienced the same behavior.

blaubär
Posts: 1309
Joined: Tue Apr 02, 2019 6:48 am

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by blaubär » Fri Jun 28, 2019 4:53 am

spacedrone808 wrote:
Thu Jun 27, 2019 3:44 pm
I am legal owner of Neutron. I've purchase it directly from developer.
[...]
What the heck is this? How do i resolve it?
If you've bought from the developer you'll surely have read at http://neutronmp.com/buy.html what then would have to be done to activate the license :
[...] The e-mail account which is used for the purchase must be valid and registered in the Accounts section of the settings of your Android device as IMAP/POP3 or Google account. [...]
Here's a description by another user :

https://www.head-fi.org/threads/fiio-m1 ... t-14906416
1. Purchase Neutron Music Player on PayPro. This process is a bit annoying. I paid with PayPal and had to reply to an email to confirm my purchase. Make sure to remember which email you used to make the purchase. This may be different from your PayPal/etc. email.

2. Install the app from Neutron's website. ARM64 I believe. http://neutronmp.com/downloads/category ... droid.html

3. The worst part is soon to be upon us! Go to settings > help > account. You should see some information about the evaluation period. Next, hit the + to add an account.

Screenshot_20190418-222557_Neutron.jpg Screenshot_20190418-222802_Neutron.jpg

4. Here's the awful part. Add your email by setting up the email server and login information. I used a gmail account with 2-factor authentication as well as a temporary app password, but there are obvious security concerns involved here. You'll have to consult your email service for the server information. You may also have to do additional configuration. For example, with gmail, I had to enable the POP3/IMAP connections to my mailbox. Your email must be the one you entered when purchasing the app via PayPro.

Example for gmail:

Server: pop3s://pop.gmail.com
Username: #####@gmail.com
Password: #####

5. After entering the info, hit the check mark. This will bring you back to the ACCOUNT menu. You should see your email here.

If the email is yellow and stays yellow after waiting for a short while, then Neutron is having difficulties connecting to your email. Something is not configured correctly, in this case.

If the email turns white, then it has successfully connected and should soon process the registration. You can confirm this by returning to the settings > help menu. If the evaluation period information has disappeared, then your license has been successfully registered on the device.

blaubär
Posts: 1309
Joined: Tue Apr 02, 2019 6:48 am

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by blaubär » Fri Jun 28, 2019 4:59 am

spacedrone808 wrote:
Thu Jun 27, 2019 3:44 pm
ps FYI: I quit Poweramp after i've experienced the same behavior.
No offence meant - perhaps it's a question of attitude ?

spacedrone808
Posts: 19
Joined: Sun Jun 16, 2019 1:09 pm

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by spacedrone808 » Fri Jun 28, 2019 8:34 am

In account menu, i have white colored records Goole_play and my email.

Reinstalled app from scratch, no use.

Am i understanding correctly that i must provide passcode of my email?

spacedrone808
Posts: 19
Joined: Sun Jun 16, 2019 1:09 pm

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by spacedrone808 » Fri Jun 28, 2019 8:41 am

blaubär wrote:
Fri Jun 28, 2019 4:59 am
spacedrone808 wrote:
Thu Jun 27, 2019 3:44 pm
ps FYI: I quit Poweramp after i've experienced the same behavior.
No offence meant - perhaps it's a question of attitude ?
No probs with attitude. Poweramp periodically checks licence via internet and if i am off network i can't listen to music.
i often visit places with no cell coverage. That's quite insane policy.

And if had problems with atitude i just used cracked soft;) like a glove.
Last edited by spacedrone808 on Fri Jun 28, 2019 8:44 am, edited 1 time in total.

blaubär
Posts: 1309
Joined: Tue Apr 02, 2019 6:48 am

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by blaubär » Fri Jun 28, 2019 8:44 am

http://neutronmp.com/faq.html
Q: I purchased Neutron via PayPro but still getting Trial Expire, how to fix it?
Make sure Neutron is downloaded and installed from here. Check if e-mail account is listed in Neutron's settings -> Help -> Account. If not, try adding it via OS settings as POP3/IMAP e-mail account. If it does not help, account is already added but Neutron does not see it and Neutron has permission provided to access device accounts, then you could try adding account manually via Help -> Account -> [+]:

For example for 163.com service it would be:

Address for POP: pop3s://pop.163.com, or for IMAP: imaps://imap.163.com
Username: my_email@163.com
Password: password for my_email@163.com account in 163.com service
Also make sure that access to the account via POP/IMAP protocol is enabled in the mail service settings:

163.com (use authorization code if password for e-mail account does not work)
QQ.com
Gmail.com
Yandex.com
Yahoo.com
Me.com
Outlook.com
If Neutron failed to validate (login) the account it will be shown with yellow color in the list.

spacedrone808
Posts: 19
Joined: Sun Jun 16, 2019 1:09 pm

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by spacedrone808 » Fri Jun 28, 2019 8:51 am

Blaubar, thanks for provided info and your time, i should find it myself.

But i will definitly not privide any passwords. That's too private.
As a workaround i can create temporary mailbox in appointed providers.

But to say the truth process of activation is too overwhelming.

blaubär
Posts: 1309
Joined: Tue Apr 02, 2019 6:48 am

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by blaubär » Fri Jun 28, 2019 9:00 am

spacedrone808 wrote:
Fri Jun 28, 2019 8:41 am
Poweramp periodically checks licence via internet and if i am off network i can't listen to music.
i often visit places with no cell coverage. That's quite insane policy.
http://support.powerampapp.com/knowledg ... n-required
Is Internet connection required?
← Poweramp F.A.Q.
Internet connection is not required for normal operation.
Internet connection is required for a short time after Poweramp purchase.

Poweramp (main app):
- uses optional Internet connection for Album art downloading and Support.
- for Website purchase, license is checked via Internet once after Unlocker installation and Poweramp next start, and if the check is successful, then it's never checked again, unless Poweramp is reinstalled, Poweramp data is cleared, system is reset, or ROM is updated

Poweramp Unlocker:
- for Play purchase license is checked via Internet within first 24 hours after Unlocker installation and Poweramp next start, and if the Google Play Store check is successful, then it's never checked again, unless Poweramp is reinstalled, Poweramp data is cleared, system is reset, or ROM is updated

If license check is failed, Poweramp will try to check it until it fails completely in few attempts.

Poweramp v2: license failure timeouts are very long, hours or days, but timeouts immediately reset when Internet is not available causing license error.

Poweramp v3: license failure timeouts are short, Poweramp will complain about license almost immediately to avoid unexpected license failure error when Internet is not available later.

blaubär
Posts: 1309
Joined: Tue Apr 02, 2019 6:48 am

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by blaubär » Fri Jun 28, 2019 9:02 am

Ok, then good luck !

spacedrone808
Posts: 19
Joined: Sun Jun 16, 2019 1:09 pm

Re: TRIAL EXPIRED! [except it is a lie, because i've paid for app]

Post by spacedrone808 » Fri Jun 28, 2019 9:05 am

Created gmail, enetered required stuff, email becomes white. Nothing happened.
Application continue to beg for activation. Now i have 2 email addresses in account menu.
Maybe i am doing something wrong?

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