Neutron + bluetooth = turns off between tracks

Support questions for Neutron Player only.
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miv
Posts: 3
Joined: Wed Mar 11, 2015 12:06 am

Neutron + bluetooth = turns off between tracks

Post by miv » Sun Sep 30, 2018 7:41 pm

Hi,

Not sure this qualifies as a bug, so much as an incompatibility that I'm hoping might have a fix in settings. (Given that the problem involves a BB10 phone and a $15 Sanwu bluetooth receiver, I really can't expect much.... :cry: )

Anyway..... Using Neutron on my Z30 with the Sanwu, the sound from the speakers cuts out in between tracks, about 19 times out of 20. The track is still advancing, and no sound comes from the phone's speakers. If I pause and restart the track, the sound returns (via bluetooth), but cuts out again at the end of that track.

1) Other bluetooth devices still work with the phone + Neutron.
2) The native BB10 music player has no problem with the Sanwu; successive tracks play.
3) Happens with files on the phone's memory or on the SD card.
4) I un/reinstalled Neutron. I even restarted the phone......

I'm hoping the problem can be solved by changing something in settings.....

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