Neutron won't work on Playbook after update

Support questions for Neutron Player only.
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harold
Posts: 6
Joined: Mon Jul 27, 2015 9:18 pm

Neutron won't work on Playbook after update

Post by harold » Tue Dec 05, 2017 4:57 pm

I just installed the most recent update for Playbook and now Neutron is not loading or playing at all. I click on the Neutron icon from the Playbook homescreen, the Neutron splashscreen appears for a while, then disappears and I’m back to the Playbook home screen. Any advice how to proceed?

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