Issues after update on essential PH-1

Support questions for Neutron Player only.
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xyzzy
Posts: 1
Joined: Tue Oct 10, 2017 4:26 pm

Issues after update on essential PH-1

Post by xyzzy » Tue Oct 10, 2017 4:31 pm

Neutron worked really well until it auto updated last night on my essential PH-1. Now neutron is pretty much non functional. Playback either does nothing or skips horribly. The app wont stop running. A hard reset is required. How can I get back the previous version?

Note: I had to uninstall Neutron to get any usb audio functionality working again. Installed JetAudio and it works fine.

jhalder
Posts: 9
Joined: Sun Mar 17, 2013 10:45 pm

Re: Issues after update on essential PH-1

Post by jhalder » Thu Oct 12, 2017 9:34 pm

I have also had neutron fail to function for the past couple of days. It goes through all the steps, but does not play either streaming or from the sd card on my htc 6545LVW running android 7.0. It will allow me to search out files, but there is no output when I push play, even though the pause icon comes on as if it were playing. Help!

jhalder
Posts: 9
Joined: Sun Mar 17, 2013 10:45 pm

Re: Issues after update on essential PH-1

Post by jhalder » Thu Oct 12, 2017 10:48 pm

Update: after running poweramp, which worked with no problem, I was again able to use neutron with no problem. Don't know what's up.

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