Version 1.55 activation bug?

Support questions for Neutron Player only.
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htom
Posts: 30
Joined: Wed Oct 26, 2011 7:45 pm

Version 1.55 activation bug?

Post by htom » Tue Apr 10, 2012 8:14 pm

Just downloaded the newest build, Neon version, and I'm finding that it keeps stopping the player and popping up the "Trial Expired" screen, even though I bought the player last year and am connected to the net as we speak.

Nashman
Posts: 17
Joined: Fri Nov 11, 2011 9:16 am

Re: Version 1.55 activation bug?

Post by Nashman » Tue Apr 10, 2012 9:29 pm

I can confirm the bug on 2 devices. Reverted back to previous versions.

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.55 activation bug?

Post by dmitrykos » Tue Apr 10, 2012 10:39 pm

Hi Guys! :) 1.55.1 is released with fix. Yes, I confirm the bug and really sorry for for that unlucky typo :(

Nashman
Posts: 17
Joined: Fri Nov 11, 2011 9:16 am

Re: Version 1.55 activation bug?

Post by Nashman » Sat Apr 14, 2012 5:04 pm

With 1.55.2 neon I still have the activationproblem. Internet was available. Normal version works as intended.

Edit: fixed typo in my sentence
Last edited by Nashman on Sun Apr 15, 2012 8:06 pm, edited 2 times in total.

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.55 activation bug?

Post by dmitrykos » Sun Apr 15, 2012 6:13 pm

Hmm... it shall not be the case with anything higher than 1.55. 1.55.2 definitely works and have that activation bug fixed for sure. May be your problem continues due to some problems with Android OS which did not update native libraries when you installed 1.55.2? To be sure, could you please completely uninstall Neutron (make sure /Android/data/com.neutroncode.mp is also deleted), download new version (NEON) from the web-site, make sure you tap on newly downloaded APK, install and run with Internet switched on. It shall work. I tested it my self again and it works absolutely fine.

May be you are installing 1.55 NEON somehow? When you installed make sure version is 1.55.2 in Android -> Settings -> Apps -> find Neutron and check its version.

Nashman
Posts: 17
Joined: Fri Nov 11, 2011 9:16 am

Re: Version 1.55 activation bug?

Post by Nashman » Sun Apr 15, 2012 7:47 pm

Ok, did all that. Right after it searched for musictracks the "trial is over" message appears.

No problem with version 1.54 though. On my tablet (non-neon) version 1.55.2 works fine. I am going to install the normal version (non-neon) on the mobile and report back.

Edit: So far the normal version works on the mobile without problem. In my opinion, it is possible the neon-version is still faulty.

Is there anyone else with activation problem and neon-version?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.55 activation bug?

Post by dmitrykos » Mon Apr 16, 2012 7:21 am

> Is there anyone else with activation problem and neon-version?

So far no other reports regarding it, including private e-mails. NEON version is compiled on same source code and NEON optimization concerns only audio rendering part of Neutron, other code, like activation system will look the same as non-NEON version. Could you please e-mail me (neutronmp@gmail.com) empty e-mail and I will provide you dev. version of NEON for test.

Nashman
Posts: 17
Joined: Fri Nov 11, 2011 9:16 am

Re: Version 1.55 activation bug?

Post by Nashman » Mon Apr 16, 2012 7:59 pm

Problem solved :) Thanks again!

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.55 activation bug?

Post by dmitrykos » Mon Apr 16, 2012 8:05 pm

:) Ok.

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