Crashing

Support questions for Neutron Player only.
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HokieMatt
Posts: 26
Joined: Tue Jan 15, 2013 5:52 pm

Crashing

Post by HokieMatt » Mon Nov 18, 2013 5:43 pm

I wanted to split this out from the "Glitches" thread. 1.75.4, NEON version, on a Cowon Z2 is repeatedly crashing to desktop. There seems to be no pattern to this, a track will be playing and then the app suddenly crashes. Restarting the app picks up the track where it left off.

I tried the regular version of the app and couldn't get it to start at all - it would get to around 90% on the "starting up" splash screen, then crash to desktop.

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Crashing

Post by dmitrykos » Thu Nov 21, 2013 2:51 pm

What if to uninstall Neutron and install NEON or standard? Sometimes Android installer is not updating app location correctly.

HokieMatt
Posts: 26
Joined: Tue Jan 15, 2013 5:52 pm

Re: Crashing

Post by HokieMatt » Thu Nov 21, 2013 9:05 pm

I tried this as well. The standard version will not start at all, it shows the Neutron splash screen & progress bar, then goes blank and crashes to the device home screen.

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