BB10 - BBWorld error during upgrade to v1.68.2.4

Support questions for Neutron Player only.
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snake785
Posts: 22
Joined: Wed Sep 12, 2012 11:22 pm

BB10 - BBWorld error during upgrade to v1.68.2.4

Post by snake785 » Wed Feb 20, 2013 12:41 am

Hi Dmitry,

So I saw a notification that an upgrade for Neutron was available on my Z10. I open Blackberry World and upgrade but after it downloads, it'll say "Install Pending" for about 10 seconds then give me a message saying "Error installing application".

I've tried rebooting my phone but that didn't work. Neither did removing the existing version of Neutron I had installed and trying to install it. I've also tried loading a browser link to Neutron's blackberry world page which also results in this error when installing it.

Is there some way to have Blackberry World give me something more verbose than "Error installing application" because quite honestly, this useless message is just beyond frustrating as I can't use Neutron on my phone anymore.

This update hasn't shown up on my Playbook so I can't test that out just yet. *Edit* The update showed up on my playbook and worked perfectly. There's something weird with how this update is interacting with my Z10...

Would you have any ideas on what else I can do to try and get Neutron on my Z10 again?

Thanks

willardv
Posts: 10
Joined: Mon Sep 10, 2012 12:09 pm

Re: BB10 - BBWorld error during upgrade to v1.68.2.4

Post by willardv » Wed Feb 20, 2013 1:27 am

Same error for me just now - similar things tried.

warrenmr
Posts: 23
Joined: Sun Feb 10, 2013 6:14 pm

Re: BB10 - BBWorld error during upgrade to v1.68.2.4

Post by warrenmr » Wed Feb 20, 2013 2:27 am

Ditto. Seems like someone in another thread has it working on their Z10?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: BB10 - BBWorld error during upgrade to v1.68.2.4

Post by dmitrykos » Wed Feb 20, 2013 3:23 pm

I really apologize for the update for Z10s, here is the main thread fo this bug with all details:
http://neutronmp.com/forum/viewtopic.php?f=3&t=1155

Locking this thread as duplicate.

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