Search found 26 matches

by HokieMatt
Tue Nov 11, 2014 3:08 pm
Forum: Support - Player
Topic: 1.79.0 NEON Version Crashing
Replies: 1
Views: 2567

1.79.0 NEON Version Crashing

Dmitry, I just installed 1.79.0 on my Cowon Z2, and the NEON version will not start - it gets to 90% on the startup splash screen, then the progress bar momentarily goes to 100% before falling back to 90% and the app crashes to desktop. The NEON version has always worked before on this device. The n...
by HokieMatt
Tue Dec 17, 2013 11:52 am
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Hello Dmitry,

I just wanted to let you know that 1.76.1, NEON version, appears to be completely stable on my device. Thanks for fixing whatever was causing the crashes.

-- Matt
by HokieMatt
Wed Dec 11, 2013 2:02 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Another update: After quite a bit of experimentation, I have found that the only way to get Neutron running reliably on my device now is to install it directly from the Google Play Store. If I then uninstall it and install one of the APK's (either NEON or standard), I get the random crashing behavio...
by HokieMatt
Sat Dec 07, 2013 5:13 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

> NEON version will not start at al Just uninstall standard one and install NEON and it will start. Somehow Android is not updating app of the same version correctly. Will this cause a licensing problem? I ran into this after uninstalling/reinstalling several times, after a week or so I got a messa...
by HokieMatt
Thu Dec 05, 2013 6:14 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Dmitry, I wanted to update the stability part of this thread. After running into a problem where my Neutron license was missing, I reflashed my device, reset it to factory defaults, then reinstalled from the Google Play Store. The standard version 1.76 seems to be completely stable now, but the NEON...
by HokieMatt
Mon Nov 25, 2013 7:28 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Hello Dmitry, I installed the latest NEON release (1.76.0) and it's still behaving the same way. As with 1.75.4, the non-NEON version will not start at all, just crashes to Android home screen. NEON version will typically run for about 30 minutes before crashing. In addition, toggling 64-bit process...
by HokieMatt
Fri Nov 22, 2013 4:40 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

I did reflash the firmware and reformat the internal memory, because of this issue. It didn't fix the problem, but I have no issue doing it again. Would it be OK to try to salvage neutron's database or should I recreate that too? If I can reuse it, what files do I need to save? The device runs Andro...
by HokieMatt
Thu Nov 21, 2013 9:05 pm
Forum: Support - Player
Topic: Crashing
Replies: 2
Views: 2744

Re: Crashing

I tried this as well. The standard version will not start at all, it shows the Neutron splash screen & progress bar, then goes blank and crashes to the device home screen.
by HokieMatt
Thu Nov 21, 2013 9:03 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Sorry, I don't see how to do that in Settings --> Audio Hardware. I get some info at the top of the screen - CPU, VEC, DRV. I assume DRV is the driver; it indicates "AudioTrack (JNI)". Clicking in this area does nothing. Then there are sliders for Hardware & Software Latency and Balance,then several...
by HokieMatt
Thu Nov 21, 2013 1:50 pm
Forum: Support - Player
Topic: Glitches problem
Replies: 39
Views: 41328

Re: Glitches problem

Is possible to reproduce (some steps) those crashes or they happen sporadically? I have no idea how to reproduce the crash. No specific actions seem to trigger it; I will just be listening to a track and it will suddenly crash. I've had it happen from a few different views - the standard album art ...