Search found 10 matches

by azy
Wed Jun 15, 2022 3:38 am
Forum: Support - Player
Topic: Bought FiiO JadeAudio KA3 on pc it produces 24 bit instead of 32
Replies: 1
Views: 493

Bought FiiO JadeAudio KA3 on pc it produces 24 bit instead of 32

Hello I bought that tiny Dac, and on PC(Win11) unless i set the option force exclusive access i get only 24 bit instead of 32, and since it force exclusive access i cant do anything else audio wise on PC if neutron is open, no browser videos, not even system sounds are available and i dont get acces...
by azy
Sun May 29, 2022 5:37 pm
Forum: Support - Player
Topic: new update makes audio 24 bit /44100 hz frequency
Replies: 1
Views: 557

new update makes audio 24 bit /44100 hz frequency

I updated via neutron website to the new version but the update makes all my audio play at 24 bit /41000 hz regardless of frequency chosen.
I reverted back and my audio went back to 32 bit with 384 hz no problem. I get 32 bit without the need to force output at 32 bit fyi.
My phone is LG V50
by azy
Fri Nov 19, 2021 12:53 pm
Forum: Support - Player
Topic: Follow source frequency makes one song sound bad
Replies: 4
Views: 958

Re: Follow source frequency makes one song sound bad

Its neutron, i have also usb audioplayer pro and it sounds fine there, even on the LG stock player no issue. I will drop an email to support. Also forcing neutron to play at 99200 cause songs to get some loss in quality but i guess that is expected since the flacs are higher. My neutron version is 2...
by azy
Thu Nov 18, 2021 9:27 pm
Forum: Support - Player
Topic: Follow source frequency makes one song sound bad
Replies: 4
Views: 958

Re: using generic driver makes one song sound bad

I did it and its the follow source frequency the one causing the issue. As soon that setting is on it causes the song to increase in volume causing the distortion. I tested manually each frequency and its the 88200, 96000, 176400, 192000 frequencies that get the issue. All the rest sound fine, even ...
by azy
Thu Nov 18, 2021 8:56 pm
Forum: Support - Player
Topic: Follow source frequency makes one song sound bad
Replies: 4
Views: 958

Follow source frequency makes one song sound bad

Hi I have neutron on my lg v50 and on my playlist i have a song of david bowie " lazarus" and that song when i have generic driver enabled it has some distortion in the sound like when you hear a song loud, like tiny pops. Using headphones or speaker its the same result. Only disabling generic drive...
by azy
Mon Oct 25, 2021 5:49 pm
Forum: Support - Player
Topic: tiny sttuter randomly while screen is locked
Replies: 2
Views: 1389

Re: tiny sttuter randomly while screen is locked

I enabled the player UI setting on the lockscreen menu and that seems to have fixed the issue.
by azy
Mon Oct 25, 2021 5:07 pm
Forum: Support - Player
Topic: tiny sttuter randomly while screen is locked
Replies: 2
Views: 1389

tiny sttuter randomly while screen is locked

Hello I own a LG v50 and recently updated to android 11, now i notice that whenever my screen is locked ill get a tiny random stutter while playing any song. If my screen is unlocked no stutter will occur. Any idea what could be the issue? Tested with other players i own and only happens to neutron....
by azy
Wed May 13, 2020 3:20 pm
Forum: Support - Player
Topic: Neutron on win10
Replies: 5
Views: 1862

Re: Neutron on win10

Yea. win is 1909 x64. Same with neutron version 2.13.4.0. Reinstalling made neutron looked normal again. If the issue appear again ill contact the mail address. *EDIT* It happened again, after reinstall and after playing some tracks, i got a notice on neutron that my device supported higher quality ...
by azy
Wed May 13, 2020 2:06 pm
Forum: Support - Player
Topic: Neutron on win10
Replies: 5
Views: 1862

Re: Neutron on win10

Just rebooting my computer, a normal restart.
The menu ui. For example i cant hit the accept or cancel buttons on the setting even tho they are on the screen.
Yes the volume slider on the eq screen.

https://snipboard.io/1iAJry.jpg

https://snipboard.io/amoQkB.jpg

https://snipboard.io/GOqhWs.jpg
by azy
Wed May 13, 2020 5:26 am
Forum: Support - Player
Topic: Neutron on win10
Replies: 5
Views: 1862

Neutron on win10

Hi
I bought the win 10 version and after resetting my pc, now the neutron menu screen kinda move right and the right side of the menus are missing. Resizing the window or maximizing it produce no change. Also the volume slider cant be accessed because its on top of the other menus in that tab.