Version 1.68 PlayBook UI bug

Support questions for Neutron Player only.
Kees Kemper
Posts: 4
Joined: Thu Jan 31, 2013 1:37 pm

Version 1.68 PlayBook UI bug

Post by Kees Kemper » Thu Jan 31, 2013 1:53 pm

I have just installed the new version of neutronmp. There seem to be some changes in the user interface. However it doesn't work properly on the PlayBook. The fonts are too small, sometimes I get a completely black screen, there are buttons missing. Is it possible to get back the old interface? I was very happy with that.

gordonrgw
Posts: 2
Joined: Thu Jan 31, 2013 3:25 pm

Re: Version 1.68 PlayBook

Post by gordonrgw » Thu Jan 31, 2013 3:28 pm

hi,

same here, upgrade to 1.68 seems to mess the screen up. in landscape mode parts of all three screens are shown, labels, buttons etc all over the place.

thanks

gordon

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.68 PlayBook

Post by dmitrykos » Thu Jan 31, 2013 6:39 pm

Hi!

I really apologize for this update :( Due to typo in the code Neutron does not read resolution of the PlayBook OS correctly. The bug is fixed and hot-fix update is published to BlackBerry World. It usually takes around 3 working days for update to be approved and released to public. The bug appeared due to active work on BB10 and there is difference in how these devices report screen resolution: PlayBook = landscape, BB10 (Z10) = portrait.

It is pithy that BlackBerry World does not offer possibility to rollback to previous version client/developer side ....

Best regards & sorry again,
Dmitry.

gordonrgw
Posts: 2
Joined: Thu Jan 31, 2013 3:25 pm

Re: Version 1.68 PlayBook

Post by gordonrgw » Thu Jan 31, 2013 8:51 pm

thanks Dmitry for your speedy work! :D

zaba76
Posts: 3
Joined: Fri Feb 01, 2013 1:34 am

Re: Version 1.68 PlayBook

Post by zaba76 » Fri Feb 01, 2013 1:42 am

Out of interest, my z10 arrives tomorrow (oh yeah baby!) do I need to buy the app again? Hope it works was well with bb10. Think I may have a free playbook too as one of the first 250 customers ;) the wife is gonna be well surprised :D

bvp
Posts: 2
Joined: Fri Feb 01, 2013 1:47 am

Re: Version 1.68 PlayBook

Post by bvp » Fri Feb 01, 2013 2:11 am

What the heck happened!!! Please, somebody tell me how to get the previous version back.
New version unusable!
Invested a hundred hours creating Playlists...poof gone!
The best player app for PB suddenly useless!...glad to see a fix is in the pipeline..
There is one ..right?

Timboalogo
Posts: 4
Joined: Fri Feb 01, 2013 2:22 am

Re: Version 1.68 PlayBook

Post by Timboalogo » Fri Feb 01, 2013 2:28 am

Thanks Dimitry, I should be getting my Z10 (5 Feb) about the same time as the fix comes for the PB app. You're right when you say it's too bad BB World doesn't have an option to roll back an update.

instrosurfman
Posts: 9
Joined: Fri Feb 01, 2013 3:35 am

Re: Version 1.68 PlayBook

Post by instrosurfman » Fri Feb 01, 2013 3:39 am

Dimitri,
When will SDcard support be offered on BB10?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.68 PlayBook

Post by dmitrykos » Fri Feb 01, 2013 8:30 am

> Out of interest, my z10 arrives tomorrow (oh yeah baby!) do I need to buy the app again?

I really do not know what is BB's policy regarding it. If they are enforcing per device licensing then buying for Z10 will be necessary, if per e-mail/BB account then you will be able just to download it from BB World. Developer's Z10 is still to arrive and Dev Alpha's do not have ability to buy anything thus I do not have personal experience yet.

> What the heck happened!!! Please, somebody tell me how to get the previous version back.

I am really sorry for the situation happened but you just need to wait until new update which includes necessary fix arrives gets approved by BB World team. It will happen on next Tuesday if queue of app submissions is not that long.

> too bad BB World doesn't have an option to roll back an update

Yes, or developer would have possibility to release updates without additional review/approval (like on Google Play).

> When will SDcard support be offered on BB10?

It is supported since 1.68.0. I replied here: http://neutronmp.com/forum/viewtopic.php?f=3&t=1113

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Version 1.68 PlayBook

Post by dmitrykos » Fri Feb 01, 2013 3:17 pm

The update is under review since 31.01:
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