[WORKAROUND] PlayBook/BB10 update requires payment again?

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[WORKAROUND] PlayBook/BB10 update requires payment again?

Postby dmitrykos » Thu Nov 08, 2012 9:18 am

Dear PlayBook users of Neutron! :)

I would like to point your attention to the nasty bug of App World which results in payment request for an update to a new version. Do not rush to pay again!

Please note that all Neutron updates are always free of charge since the very first update released to App World, so you buy once and enjoy Neutron along with all future updates.

According to several user reports received by e-mail and what can be seen in some user reviews for Neutron it looks like that sometimes App World application is asking to buy Neutron again, e.g. pay for an update. It shall be qualified as bug of App World and not intention from the side of the developer!

Fortunately this bug can be fixed by clearing the cache of App World application. Clearing cache was discussed in this thread: viewtopic.php?f=3&t=608

Clear cache workaround:

PLAYBOOK: http://www.blackberry.com/btsc/KB24714
BB10: http://www.berryreview.com/2013/03/15/h ... kberry-10/
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Re: [WORKAROUND] PlayBook update requires additional payment

Postby Bladeangel » Tue Oct 01, 2013 11:16 am

First link show different ways and on different devices how to reset the settings, the one for playbook is right at the bottom of page…
For the BlackBerry PlayBook tablet:

Launch BlackBerry World.
Swipe in from the bottom-left corner of the frame to display the keyboard.
Type RST

Just tried it few times and nothing happened, any ideas?
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Re: [WORKAROUND] PlayBook update requires additional payment

Postby dmitrykos » Wed Oct 16, 2013 12:13 pm

> Just tried it few times and nothing happened

If you close App World and re-open it you will notice that it is loading new information from the Internet, it means that cache was reset. Normally App World will start up quickly.
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Re: [WORKAROUND] PlayBook/BB10 update requires payment again

Postby maestro » Sun Oct 14, 2018 1:15 pm

Good afternoon.
How to reinstall a previously purchased app on Blackberry PlayBook? It requires payment, but the store that possibility was already disabled and so the error.

with respect
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