Neutron Forum

Posted: **Fri Sep 20, 2019 6:56 am**

The biggest problem I have at the moment is the lack of sound. What I mean is that the player plays the songs but there is no sound at all. The mute isn't on and I've looked everywhere to find something that would completely disable sound but haven't found anything. Turning sound higher or lower has no effect at all, nor does being plugged into a headset/speakers have any effect. Oh and I'm using Iphone XS Max - Ios 13 and Neutron 2.13.2 (the latest ver), and the default music player works just fine. I had this problem when I upgraded to Ios 13. I tried rebooting the phone and reinstalling Neutron but that doesn't help. Yesterday the app was still working fine, since I upgraded to Ios 13, this happened.

Posted: **Fri Sep 20, 2019 7:33 am**

kangdaniel wrote: ↑
Fri Sep 20, 2019 6:56 am
I had this problem when I upgraded to Ios 13. I tried rebooting the phone and reinstalling Neutron but that doesn't help. Yesterday the app was still working fine, since I upgraded to Ios 13, this happened.

Could you go to Settings > Audio Hardware, restore the Defaults and then retry ?

: AudioHardware.PNG (15.93 KiB) Viewed 3301 times

Posted: **Fri Sep 20, 2019 8:15 am**

blaubär wrote: ↑
Fri Sep 20, 2019 7:33 am

kangdaniel wrote: ↑
Fri Sep 20, 2019 6:56 am
I had this problem when I upgraded to Ios 13. I tried rebooting the phone and reinstalling Neutron but that doesn't help. Yesterday the app was still working fine, since I upgraded to Ios 13, this happened.
Could you go to Settings > Audio Hardware, restore the Defaults and then retry ?

AudioHardware.PNG

I retried but the issue is still there

I also reinstalled it.

Posted: **Fri Sep 20, 2019 8:26 am**

Okay, iOS 13 is new, let's hope the developer gets the update soon

Posted: **Sat Sep 21, 2019 5:48 am**

... and just to make sure: you have given all privileges to the app ?

Posted: **Sat Sep 21, 2019 6:54 am**

Yes,of course!

Posted: **Tue Oct 01, 2019 4:25 am**

Update: I updated to iOS 13.1 but issue is still there!

Posted: **Tue Oct 01, 2019 4:32 am**

kangdaniel wrote: ↑
Tue Oct 01, 2019 4:25 am
Update: I updated to iOS 13.1 but issue is still there!

I suggest you write to the developer at neutronmp@gmail.com .

Posted: **Tue Oct 01, 2019 5:56 am**

Posted: **Wed Mar 18, 2020 4:59 pm**

Has there been any new information on this bug?

I rarely ever listen to my music via my iPhone speakers but I did try today but I’m only getting silence. In fact I think this is the first time I’ve tried using the speakers.

I note that NeutronMP is trying to play my 44.1k flac filled at 48k.

I’ve tried resetting the Audio Hardware settings and even forcing output to 44.1 but the player continues to play at 48.

Music plays with all of my lighting and USB DACs thankfully.

I’m on iOS 13.4 beta right now.

Neutron Forum

iOS 13 : Some songs are played but there is no sound at all

iOS 13 : Some songs are played but there is no sound at all

Re: Some songs are played but there is no sound at all

Re: Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all

Re: iOS 13 : Some songs are played but there is no sound at all