July 22, 2019 update broke volume

Support questions for Neutron Player only.
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jesseinsf
Posts: 3
Joined: Tue Jul 23, 2019 12:42 am

July 22, 2019 update broke volume

Post by jesseinsf » Tue Jul 23, 2019 12:54 am

The July 22, 2019 update broke the volume for the app. Now it only plays maximum volume or no volume. I have an LG-v30 and I even cleared all app cash and reset the app as well-as deleted all folders related to Neutron Music Player. Then I applied all the settings for the Quad dac to be used and it did the same thing. What happened? I need this fixed quickly.

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: July 22, 2019 update broke volume

Post by blaubär » Tue Jul 23, 2019 3:31 am

You can adjust the volume at 3 places#

- the preamp (with the equalizer preset)
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- "gain" ( shown instead of main volume on eq screen if you have disabled audio hardware > hardware gain and switched preamp off )
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- main volume aka hardware gain
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I guess ony the main volume is affected ?

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: July 22, 2019 update broke volume

Post by blaubär » Tue Jul 23, 2019 6:09 am

jesseinsf wrote:
Tue Jul 23, 2019 12:54 am
What happened? I need this fixed quickly.
There were some fixes with respect to volume / gain :
dmitrykos wrote:
Fri Feb 14, 2014 7:22 pm
2.11.0:
* New:
- iBasso DX220: Filters and Gain support in DSP Effect (Device);
- FiiO M6-M11: hi-res & DSD support;
- App icon shortcuts;
- Fast switch to media category inside the media library tree;
- Touch-based filter response tuning.
* Improved:
- SACD ISO seeking precision;
- hi-res driver compatibility;
* Idle notification can be silenced now.
* Direct USB Access: release USB device to the OS when focus is lost.
! Fixed:
- MQA track not restored to original frequency if Oversample is active;
- hi-res may be lost on LG V30-V40 if changing frequency;
- Network -> Buffer Preload not persistent across process restarts.
Android:
! Fixed:
- 12H clock mode not displayed in notification;
- missing playback mode toggle in widgets;
- directory watch not catching empty folders and changes inside of them.

dmitrykos
Site Admin
Posts: 1917
Joined: Mon Apr 25, 2011 6:15 pm

Re: July 22, 2019 update broke volume

Post by dmitrykos » Tue Jul 23, 2019 1:51 pm

jesseinsf wrote:
Tue Jul 23, 2019 12:54 am
The July 22, 2019 update broke the volume for the app. Now it only plays maximum volume or no volume.
It looks like some misbehavior on your device, there are no similar reports. Please try uninstalling Neutron, reboot device and install Neutron again from Google Play. Will problem persist?

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