Neutron playlist erased after upgrade to version 2.10.0

Support questions for Neutron Player only.
blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by blaubär » Thu Jun 06, 2019 5:01 pm

... and navigate to the playlists in the library and long press the playlist, you'll see it's location and file name :
56201919045.jpg
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rakotovao
Posts: 12
Joined: Wed Jun 05, 2019 2:14 pm

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by rakotovao » Thu Jun 06, 2019 5:50 pm

Here it looks like (see the picture)

Apple won't allow me to get the file or may be I do not know how to get it out from my phone
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blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by blaubär » Thu Jun 06, 2019 5:58 pm

rakotovao wrote:
Thu Jun 06, 2019 5:50 pm
Apple won't allow me to get the file or may be I do not know how to get it out from my phone
So your Operation system is IOS ? Write to the developer, perhaps he knows how to handle this.

rakotovao
Posts: 12
Joined: Wed Jun 05, 2019 2:14 pm

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by rakotovao » Thu Jun 06, 2019 6:33 pm

I send an email to neutronmp@gmail.com and wait for some information from the developer

I'll keep you update

stay tunes

rakotovao
Posts: 12
Joined: Wed Jun 05, 2019 2:14 pm

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by rakotovao » Fri Jun 07, 2019 1:21 pm

Hi,

I get positive response from developer, saying the bug will be fixed in version 2.10.1 which will come in couple of days

fingers crossed

Aeturnalis
Posts: 9
Joined: Tue May 21, 2019 1:47 pm

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by Aeturnalis » Sat Jun 08, 2019 12:43 am

I had a similar problem quite a while ago, and it seemed to happen after an update as well. It didn't erase the whole playlist, but it reduced it from about 1600 to about 1000. Then, as I tried to add the songs it lost back to it, it would lose other songs... ended up at about 900 before I just deleted it and started over. I was never able to figure out why it did that.

rakotovao
Posts: 12
Joined: Wed Jun 05, 2019 2:14 pm

Re: Neutron playlist erased after upgrade to version 2.10.0

Post by rakotovao » Mon Jun 10, 2019 1:36 pm

issue fixed in version 2.10.1
Thank you

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