Help with Media Library

Support questions for Neutron Player only.
Post Reply
ls117
Posts: 3
Joined: Sat Sep 22, 2018 9:31 pm

Help with Media Library

Post by ls117 » Sat Sep 22, 2018 9:40 pm

I need to properly set up the media library, but this app is a mess by default apparently. When scanning for media I have it set to the Music folder, but it doesnt even add all of my music for some reason. What it does is only add some, and then it scans the entire phone and adds videos that I definitely dont want in my library, all of which are mp4s. What I need is for it to ONLY scan and add my mp3s, but no matter what I do it only adds some of my mp3s and all of my videos. I paid for the premium version, and pretty much stopped using it because of this problem. Today I remembered why I should be using this over jetaudio, it sounds better no question about it, but this library problem is killing the whole experience. Jetaudio doesnt have this issue, it properly adds all my mp3s without issue. What is the problem with neutron?

ls117
Posts: 3
Joined: Sat Sep 22, 2018 9:31 pm

Re: Help with Media Library

Post by ls117 » Sun Sep 30, 2018 7:08 pm

NO ONE can help with this? support is just nonexistent? for an app that you pay for?

blaubär
Posts: 3328
Joined: Tue Apr 02, 2019 6:48 am

Re: Help with Media Library

Post by blaubär » Thu Aug 01, 2019 5:59 am

Is this still an issue ?

Milton
Posts: 1
Joined: Mon Dec 09, 2019 6:43 pm

Re: Help with Media Library

Post by Milton » Tue Dec 10, 2019 5:50 am

I have the same problem, the program scans all folders and adds unwanted files (like video files) from other folders
even if I clearly select my "Music" folder it will scan the entire external memory in my cellphone.

Anyone knows how to solve this issue?

blaubär
Posts: 3328
Joined: Tue Apr 02, 2019 6:48 am

Re: Help with Media Library

Post by blaubär » Tue Dec 10, 2019 7:07 am

Milton wrote:
Tue Dec 10, 2019 5:50 am
I have the same problem, the program scans all folders and adds unwanted files (like video files) from other folders
even if I clearly select my "Music" folder it will scan the entire external memory in my cellphone.
Neutron has a list of sources which it scans. You'll have to edit them so that Neutron knows where to look for files and where not : viewtopic.php?f=3&t=5644&p=13453&hilit=sources#p13453

blaubär
Posts: 3328
Joined: Tue Apr 02, 2019 6:48 am

Re: Help with Media Library

Post by blaubär » Fri Feb 07, 2020 7:34 am

So, everybody happy ?

Post Reply

Who is online

Users browsing this forum: RvH and 28 guests