Neutron no longer works

Support questions for Neutron Player only.
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thelowlyOP
Posts: 1
Joined: Sun Sep 16, 2018 11:28 pm

Neutron no longer works

Post by thelowlyOP » Sun Sep 16, 2018 11:45 pm

Hello. I'm running a stock, non-rooted, Pixel XL and have owned Neutron for a few years. It has always been my default music playing app. Afaik, this issue first presented itself randomly - by that i mean it was not immediately following an update (i had been using it successfully since the most recent update). Something just "broke" - I was connected to bluetooth and as per my usual method of launching a song, i opened the mp3 file through my file explorer. Neutron then began starting up; the main loading/init screen showed, but after about one second it looks as though it tries to rotate itself into landscape view, and then *poof* it force closes itself.

I have tried EVERYTHING i can think of. So I will list those as accurately as possible and in a loosely chronological ordering; tried launching app again / tried clearing cache / disable bluetooth / forget bluetooth devices / cleared data / reboot phone / clear data & uninstall / reinstall & launch / check all possible audio-related settings in phone /test other audio apps (all work fine

Pretty exhaustive list, yes? What do I do now?

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