Neutron Player Freezing

Support questions for Neutron Player only.
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archangelx
Posts: 2
Joined: Thu Oct 19, 2017 10:17 am

Neutron Player Freezing

Post by archangelx » Thu Oct 19, 2017 10:31 am

Neutron Player has been freezing lately on my Samsung Galaxy Note 4. The only way for me to get it to play is for me to 1) turn off my Bluetooth headphones(Kinivo BTH-240), 2)shutdown my phone, 3)then power it back up, 4) start the player and allow it to play music through my phones built in speaker, and finally 5) turn on my Bluetooth headphones again. This problem has been reported by others recently on the Google Play store so I am not the only one who has this issue.

andremartins
Posts: 1
Joined: Thu Nov 16, 2017 10:29 pm

Re: Neutron Player Freezing

Post by andremartins » Fri Nov 17, 2017 3:03 pm

I had the same bug, on an a7 2017, under Nougat. I had to uninstall Neutron and install it again. The funny thing is that Neutron relaunched on the same song, in the same exactly point that had the freeze. Weird.
But the app is really good. Sounds better than any other one.

archangelx
Posts: 2
Joined: Thu Oct 19, 2017 10:17 am

Re: Neutron Player Freezing

Post by archangelx » Fri Nov 24, 2017 3:12 am

Problem solved. It seems that another app was causing the freezing problem, specifically the app Bluetooth Firewall.

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