Screen won't turn off automatically when app is displayed

Support questions for Neutron Player only.
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danglam
Posts: 1
Joined: Tue Sep 19, 2017 2:25 pm

Screen won't turn off automatically when app is displayed

Post by danglam » Tue Sep 19, 2017 2:31 pm

Hi,

When the Neutron is playing and shown, the screen won't turn off automatically, even if I don't touch the phone for a long time.
If I'm changing the display to another app, or if m phone's home screen is showing, the screen turns off as configured in the OS settings.
How can it be fixed?
I'm using Samsung Galaxy S7.

Thanks!

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