Constant crashing on Fiio x7

Support questions for Neutron Player only.
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cooliecrew1
Posts: 2
Joined: Wed Jun 07, 2017 6:23 pm

Constant crashing on Fiio x7

Post by cooliecrew1 » Wed Jun 07, 2017 6:44 pm

Hello Neutron Forum,
I installed the trial version of the Neutron Media Player on my Fiio X7. Unfortunately, the instance I tried to listen with continually crashed, time and time again. Has anyone experienced similar behavior? If so, is there anything that can be done to prevent this from happening? I'd like to buy the Neutron player but, I can't pay for something that doesn't work. See the specifics, below:

Android Info
Android Version: 5.1.1
Kernel Version: 3.0.101

I've used the latest version that is available for download in the play store. I believe it is version 1.92.7.

Any help would be appreciated.
Thanks!

Beakman
Posts: 22
Joined: Mon Aug 01, 2016 8:08 pm

Re: Constant crashing on Fiio x7

Post by Beakman » Fri Jun 16, 2017 10:42 am

No crashing on my X7 - but the spectrum analyzer is slow, slow, slow. I don't fault the Neutron app for this as it seems the X7 has very weak hardware on the android side, a 1 gig ram.
Try turning off/deleting any background apps running and lowering some quality settings on Neutron and see what happens, and /or reloading Neutron.
Could also be the type sd card or file type. See if changing those helps.

Traxformania
Posts: 5
Joined: Tue Aug 29, 2017 8:59 am

Re: Constant crashing on Fiio x7

Post by Traxformania » Tue Sep 05, 2017 11:46 pm

I have same issue on my android car head unit.

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