Activation problem 12 months after purchasing

Support questions for Neutron Player only.
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irusman
Posts: 2
Joined: Sun Aug 23, 2015 1:19 pm

Activation problem 12 months after purchasing

Post by irusman » Wed Jan 04, 2017 9:00 pm

Good morning,
I bought and I utilize Neutron for more than 12 months and for the second time it stops and says that I finished the free trial period of 5 days ...
I tried uninstalling the app and install it back and wipe the app cache but nothing happens.
Who can I write to ? I still have my bill if needed and give my profile informations.
Thank you in advance.
Regards

irusman
Posts: 2
Joined: Sun Aug 23, 2015 1:19 pm

Re: Activation problem 12 months after purchasing

Post by irusman » Sat Jan 07, 2017 9:57 am

I solved my problem by uninstalling the app and reinstalling the app from this download site, the "Generic version" apk.
(It didn't work when I tried reinstalling the "google play only" app)

Let's listen again !!!! :)
Thank you

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