I don't, and I do not pretend to—I only know how it's supposed to work in a sane world (a decent commercial product generates decent profit, then part of that profit is directed by the producer towards further product development and perfection, that sort of thing).How do you know the profit that Neutron yields?
You can't be serious.And how do you justify the "right"?
Why do I need to justify that, when it's already perfectly justified by the very nature of the traditional sane-world vendor-client relations, by the accumulated to date commercial experience of humanity? (where "the customer is always right", remember?)
Earth to vendor: complex commercial products are usually sold with some soft of user guide, or manual, or something along those lines.
If it is not the case, i.e. the vendor for whatever reason expects users to somehow learn using the product properly without a semi-decent User Guide or Manual, only by countless trials and errors and research and banging head on the wall and using and relying upon various third parties products and experiences—then it would be logical to assume that such an approach may be counter-productive, unlikely to help the product sales and all that.