Paid app says trial period is over

Support questions for Neutron Player only.
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WiLLiE
Posts: 2
Joined: Fri Feb 17, 2012 11:10 am

Paid app says trial period is over

Post by WiLLiE » Fri Feb 17, 2012 11:19 am

Hi!

I just bought your wonderful player, but I keep getting "Trial expired" :/
I had your trial installed before (from your website), but uninstalled it prior to buying the full version from market.

How to fix this?

Btw, your trialapp didnt last 5 days, only 5mins tops. Had to relaunch it over and over to evaulate the sound quality.

Regards,
WiLLiE

edit: it fixed itself somehow, after 30-60mins :)

mrskhris
Posts: 2
Joined: Sat Feb 11, 2012 6:10 pm

Re: Paid app says trial period is over

Post by mrskhris » Mon Feb 20, 2012 5:25 am

Same here. Paid for the player, can't get it to work :(

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Paid app says trial period is over

Post by dmitrykos » Mon Feb 20, 2012 9:11 am

Sometimes, when you paid for any Android app, Android Market does not provide correct reply about license status right away. There shall last some 1-2 hours after purchase in such case. It happens on random basis and depend solely on functionality of Android Market app. May be Google's servers which are processing payments sometimes become overloaded and thus it is causing such delays.

If problem stays after 1-2 hours then please e-mail to me: neutronmp@gmail.com

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