1.79.0 NEON Version Crashing

Support questions for Neutron Player only.
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HokieMatt
Posts: 26
Joined: Tue Jan 15, 2013 5:52 pm

1.79.0 NEON Version Crashing

Post by HokieMatt » Tue Nov 11, 2014 3:08 pm

Dmitry,

I just installed 1.79.0 on my Cowon Z2, and the NEON version will not start - it gets to 90% on the startup splash screen, then the progress bar momentarily goes to 100% before falling back to 90% and the app crashes to desktop. The NEON version has always worked before on this device.

The non-NEON version does start and run.

Thanks,

-- Matt

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: 1.79.0 NEON Version Crashing

Post by dmitrykos » Tue Nov 18, 2014 7:07 pm

Matt,

Just uninstall Neutron and install again. Sometimes Android does not update app files correctly. To avoid loosing settings you can backup /Android/data/com.neutroncode.mp or follow FAQ steps:

Q: After uninstallation and then reinstallation I have all my settings lost, is it possible to avoid it?
http://neutronmp.com/faq

Dmitry.

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