Bluetooth and Blackberry OS 10.2.1

Support questions for Neutron Player only.
Post Reply
warrenmr
Posts: 23
Joined: Sun Feb 10, 2013 6:14 pm

Bluetooth and Blackberry OS 10.2.1

Post by warrenmr » Thu Dec 26, 2013 5:37 pm

Not sure if I am the only Blackberry 10.2.1 beta user facing this problem since it doesn't seem to be mentioned in the Crackberry forums, but ...

With the 10.2.1 betas (versions 1055, 1295 and 1925), I have been unable to use Bluetooth audio with my Blackberry Z10 and a Sony SRS-BTM8 player I had previously been using without issue.

If I initiate the Bluetooth connection before starting Neutron, the app just hangs with the Neutron logo and never starts.

If I initiate the Bluetooth connection after starting Neutron, the player automatically starts, but there is no sound from the player.The hardware and app controls (volume, play/pause) work for a few seconds and then Neutron freezes.

No problems using Neutron to play through the internal speaker or audio jack. Haven't had a change to try it with other BT players. The stock Blackberry music player works fine.

warrenmr
Posts: 23
Joined: Sun Feb 10, 2013 6:14 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by warrenmr » Mon Feb 03, 2014 10:20 pm

warrenmr wrote:Not sure if I am the only Blackberry 10.2.1 beta user facing this problem since it doesn't seem to be mentioned in the Crackberry forums, but ...

With the 10.2.1 betas (versions 1055, 1295 and 1925), I have been unable to use Bluetooth audio with my Blackberry Z10 and a Sony SRS-BTM8 player I had previously been using without issue.

If I initiate the Bluetooth connection before starting Neutron, the app just hangs with the Neutron logo and never starts.

If I initiate the Bluetooth connection after starting Neutron, the player automatically starts, but there is no sound from the player.The hardware and app controls (volume, play/pause) work for a few seconds and then Neutron freezes.

No problems using Neutron to play through the internal speaker or audio jack. Haven't had a change to try it with other BT players. The stock Blackberry music player works fine.
Bump. I am still having this problem with the official release of OS 10.2.1, and with all BT players.

schiri
Posts: 2
Joined: Mon Feb 10, 2014 9:24 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by schiri » Mon Feb 10, 2014 9:30 pm

Exact issues as above.

Solution?

TIA

mortaskuld
Posts: 4
Joined: Wed Feb 19, 2014 2:19 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by mortaskuld » Wed Feb 19, 2014 2:23 pm

Same problem here. I can play one song, then when song changes it stops audio, but is still playing. If I pause track then resume it works again, but does this after every track.

schiri
Posts: 2
Joined: Mon Feb 10, 2014 9:24 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by schiri » Sun Feb 23, 2014 12:30 am

Mine is working again on my BB Z10 running the latest 10.2.1 software.

joshuak
Posts: 2
Joined: Sun Mar 02, 2014 4:37 am

Re: Bluetooth and Blackberry OS 10.2.1

Post by joshuak » Tue Mar 04, 2014 6:38 pm

Same problem with the stopping of the audio after every track until I stop and start the next song. Why isn't this resolved already by Neutron?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by dmitrykos » Mon Mar 10, 2014 8:46 pm

> Why isn't this resolved already by Neutron?

On test Z10/Q10 devices this problem is not reproducible, unfortunately. So it means that something is happening in the OS that prevents further playback. It can be due to buggy thread scheduling of the BB10 OS.

mortaskuld
Posts: 4
Joined: Wed Feb 19, 2014 2:19 pm

Re: Bluetooth and Blackberry OS 10.2.1

Post by mortaskuld » Sat Mar 15, 2014 6:28 pm

Still no word? This is annoying as hell.

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 36 guests