PLaybook - Crash after latest update

Support questions for Neutron Player only.
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clowrym
Posts: 7
Joined: Fri Sep 21, 2012 4:09 pm

PLaybook - Crash after latest update

Post by clowrym » Sat Aug 10, 2013 11:43 pm

After the latest update Neutron player will only open once after install, each time after that it just shuts down before getting to the play screen. An uninstall / reinstall doesnt fix the issue, after reinstall it opens once, scans music plays fine until you shut it down & won't open again....any idea's?

also it seems that my playlists have double the number of tracks then they used too!!

dmitrykos
Site Admin
Posts: 1918
Joined: Mon Apr 25, 2011 6:15 pm

Re: PLaybook - Crash after latest update

Post by dmitrykos » Mon Aug 12, 2013 2:34 pm

> until you shut it down & won't open again

Have you tried rebooting device? On PlayBooks this behavior is caused by some strange OS behavior and it does not have workaround. Due to some reason OS is not allowing to start.

Also you can try these steps from FAQ:

Q: After uninstallation and then reinstallation I have all my settings lost, is it possible to avoid that?
http://neutronmp.com/faq

May be it will help as database files will be in shared area of the file system. Would you please try and mention if it helped you.

Best regards,
Dmitry.

clowrym
Posts: 7
Joined: Fri Sep 21, 2012 4:09 pm

Re: PLaybook - Crash after latest update

Post by clowrym » Mon Aug 12, 2013 5:23 pm

I tried restarting...didnt work....uninstalling..restarting & re installing....nothing seemed to work...

FYI the latest update today 1.74.1 seems to have fixed my issue.

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