Z10 New Update

Support questions for Neutron Player only.
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willardv
Posts: 10
Joined: Mon Sep 10, 2012 12:09 pm

Z10 New Update

Post by willardv » Thu Mar 21, 2013 11:55 am

Hi, are there fixes listed anywhere in the update pushed for the Z10 today? Files seem to be all found on the SD card - so that problem does appear to be FIXED - Thanks!!!

I tried to add a network folder to my sources, but it didn't appear to work - it finds the path ok and seems to scan for a long time, but not find music files - could I be doing something wrong?

tinker2000
Posts: 2
Joined: Sun Feb 03, 2013 2:24 pm

Re: Z10 New Update

Post by tinker2000 » Thu Mar 21, 2013 1:04 pm

HI,

I have tried the new update and my SD card is still not fully recognised....I have around 75 albums stored as \Music\Artist\Album and its still only recognising 39 tracks.

Am gutted, was so hopeful when I saw the update. Anyone managed to get it working on all of the SD card files yet?

primusd
Posts: 22
Joined: Thu Feb 14, 2013 7:04 pm

Re: Z10 New Update

Post by primusd » Thu Mar 21, 2013 3:03 pm

Yeah, same here... was so excited to see the update and long list of additions/fixes, I didn't even read the whole list to see if SD card support was there. Updated it, but no... still only recognising 38 songs. Hopefully the Z10 LE arrives soon for Dmitry and he can figure out the needed fix.

maxideus
Posts: 2
Joined: Wed Mar 20, 2013 6:49 pm

Re: Z10 New Update

Post by maxideus » Thu Mar 21, 2013 3:35 pm

Hello,

I just want to add that I own the BlackBerry Z10 (10.0.10.85) and running the latest version of Neutron MP (1.68.3.2). My SDCard is recognized, although, not all the folders nested inside of the parent folder "Music" has been recognized. I have around 12 subfolders inside Music and NeutronMP only recognized 3 folders.

EDIT: I got the latest update on 03/21/2013 on version 1.69.2.2 and the SDCard folder scanning is not functioning 100%. It only picks up 3 of 12 folders.

willardv
Posts: 10
Joined: Mon Sep 10, 2012 12:09 pm

Re: Z10 New Update

Post by willardv » Thu Mar 21, 2013 4:33 pm

Hmm, strange - I had the problem with only 32 files seen on my SD card with the previous version but now it's working as expected.

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Z10 New Update

Post by dmitrykos » Sat Mar 23, 2013 1:23 pm

Unfortunately external SD card fix is not yet in 1.69.x. I am still waiting for promised by BB dev. Z10 to be bale to fix the bug asap. By the way BB World review process shortened to standard 3 working days so once bug is fixed the update will be published shortly. This bug is not reproducible on any Z10/Q10 emulator, e.g. external SD having around 4 GB of music is scanned fully to Neutron, so it must be some hardware/OS related extremely specific issue.

> it finds the path ok and seems to scan for a long time, but not find music files

What if you select just some single folder with fiew music files?

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