Eek not again!! Z10 update fails!

Support questions for Neutron Player only.
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willardv
Posts: 10
Joined: Mon Sep 10, 2012 12:09 pm

Eek not again!! Z10 update fails!

Post by willardv » Wed Feb 20, 2013 12:54 am

Updated the app on my Z10 today. Seemed to download fine - then said installation pending - then "application installation failed". Tried again several times - same result. Reboot - same. Deleted the existing version and tried a reinstall. No success AND now without my favorite app. Almost want to cry......

Suggestions?

Thinker
Posts: 34
Joined: Thu Sep 13, 2012 11:14 am

Re: Eek not again!! Z10 update fails!

Post by Thinker » Wed Feb 20, 2013 2:43 am

:cry: I was sooo looking forward to finally installing Neutron on my shiny new Z10.
Installation fails. Z10 is model STL100-3, OS release 10.0.9.348.
Playbook version seems to have installed ok, though. Thank you for that.

primusd
Posts: 22
Joined: Thu Feb 14, 2013 7:04 pm

Re: Eek not again!! Z10 update fails!

Post by primusd » Wed Feb 20, 2013 5:54 am

Same (updating from earlier 1.68, not new purchase)

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: Eek not again!! Z10 update fails!

Post by dmitrykos » Wed Feb 20, 2013 3:42 pm

Hi Guys! :) Sorry for the problem caused, for somebody ... again ...

Here are more details:
http://neutronmp.com/forum/viewtopic.php?f=3&t=1155

Locking thread as duplicate.

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