Search found 3 matches

by john
Wed Aug 15, 2018 2:39 pm
Forum: Support - Player
Topic: Blackberry formatted. I need help for reinstall Neutron
Replies: 4
Views: 2296

Re: Blackberry formatted. I need help for reinstall Neutron

It's been a while since this problem was raised, what is the official response from your team?

thanks, John
by john
Fri Jul 13, 2018 1:17 pm
Forum: Support - Player
Topic: Blackberry formatted. I need help for reinstall Neutron
Replies: 4
Views: 2296

Re: Blackberry formatted. I need help for reinstall Neutron

Actually the install of version 1.4 does not work, it's available in BlackBerry PlayWorld for reinstall but when selected it downloads and pretends to install 1.4 version which is really just a 45KB stub So in the end it fakes the reinstall - I even get BlackBerry msgs saying version 2.1.1 is ready ...
by john
Fri Jul 13, 2018 4:41 am
Forum: Support - Player
Topic: Blackberry formatted. I need help for reinstall Neutron
Replies: 4
Views: 2296

Re: Blackberry formatted. I need help for reinstall Neutron

one of my Playbooks was reinitialized (wiped then reinstalled) Neutron shows up as avaiable to reinstall, but I too get the 35005 error as it tries to upgreade version 1.4 this is truly a sad thing since 80% of the use of my Playbook was with Neutron any way of getting a .bar file so I can load it u...